Enterprise Utility Management Platform
A complete ecosystem for utility company operations: cross-platform mobile app, enterprise-grade backend with 15+ modules, and an AI meter reading service achieving 95%+ accuracy.
The Challenge
A utility provider needed to modernize their entire customer-facing and back-office stack. This meant a mobile app for field technicians and end customers, a scalable backend handling contracts, invoices, onboarding and push notifications, and an AI service to automate meter index reading.
Our Solution
We architected and built the full platform: a React Native mobile application (iOS + Android) with Redux state management and Firebase integration; a NestJS backend with PostgreSQL covering user management, contract management, invoice processing, document management, product catalog, onboarding, email/SMS/push notifications; and a two-stage AI pipeline using YOLOv3 models — one for detecting meter regions, one for digit recognition — containerized with Docker and deployable to Google Cloud Platform.
The Result
The AI meter reading service achieved 95%+ hit rate on index detection and 84%+ on serial number detection across the test set. The mobile app and backend were delivered as production-ready systems with full documentation.